CERTIFICATE IN AIRLINE: FARES AND TICKETING (6 Months)
DIPLOMA IN BUSINESS MANAGEMENT
YEAR ONE – SEMESTER ONE
The following are the course units offered in Year One, Semester One of the Diploma in Business Management.
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BUSINESS COMMUNICATION
COURSE DESCRIPTION
Business Communication develops students' knowledge and practical skills required to communicate clearly, confidently, accurately and professionally in modern business and workplace environments. The course examines communication principles, verbal and non-verbal communication, active listening, business writing, emails, letters, reports, meetings, presentations, interpersonal communication, teamwork, professional etiquette, customer communication and digital communication.
Students develop the ability to select appropriate communication methods, prepare professional business documents, communicate with colleagues and clients, participate effectively in meetings and presentations, and adapt communication strategies to different organisational situations.
LEARNING FOCUS
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BUSINESS ETHICS
COURSE DESCRIPTION
Business Ethics develops students' understanding of the ethical principles, professional standards, values, responsibilities, and decision-making processes that influence modern organisations and professional practice.
The course examines integrity, accountability, fairness, transparency, corporate responsibility, stakeholder interests, corporate governance, sustainability, ethical leadership, organisational culture, and professional conduct.
Students analyse real-world ethical challenges and develop the ability to identify ethical issues, evaluate alternative actions, consider the consequences of business decisions, and apply appropriate ethical frameworks when responding to complex organisational situations.
ACADEMIC FOCUS
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Students are encouraged to participate actively in discussions, ethical case studies, group activities and classroom exercises.
FUNDAMENTAL OF HUMAN RESOURCES MANAGEMENT
COURSE DESCRIPTION
Fundamental of Human Resources Management develops students' knowledge and practical understanding of the principles, functions, processes and professional practices involved in managing people within modern organisations.
The course examines human resource planning, job analysis, recruitment and selection, employee orientation, training and development, performance management, employee motivation, compensation and benefits, employee relations, workplace communication, organisational culture and employee wellbeing.
Students develop an understanding of how effective human resource practices contribute to organisational effectiveness and support productive, ethical and professional workplaces.
ACADEMIC FOCUS
Please review the course information above and use the buttons below to access your Fundamental of Human Resources Management course content, classroom activities, learning materials, practical exercises and assessments.
Students are encouraged to participate actively in discussions, recruitment and selection exercises, human resource case studies, group activities and classroom exercises.
FOURTH COURSE UNIT
COURSE INFORMATION TO BE ADDED