Global Mileage Fares,
Time Zones & International Dateline
Global Mileage Fares, Standard Time Zones, Greenwich Meridian & International Dateline develops knowledge of the geographical and time-based concepts applied within international air travel. The course introduces mileage concepts used in fare construction, standard time zones, UTC and world time calculations, the Greenwich Meridian, the International Date Line, flight schedules, arrival and departure times, and the relationship between geography, time and international airline operations.
& TIME
- Teacher: Stanford Livai
Passenger and
Customer Services
Passenger and Customer Services develops the professional knowledge and practical skills required to provide effective passenger and customer service within the aviation and travel industry. The course focuses on passenger handling, communication, customer care, check-in support, boarding, travel information, special assistance, complaint handling, professional conduct and delivering a positive passenger experience.
SERVICES
- Teacher: Stanford Livai
Travel &
Tourism Management
Travel & Tourism Management introduces the principles, practices and management functions involved in the travel and tourism industry. The course develops knowledge of tourism operations, travel services, destinations, customer service, tourism products, marketing, tour operations, hospitality, sustainable tourism and the management of organisations operating within the global travel and tourism sector.
MANAGEMENT
- Teacher: Stanford Livai
Travel Products
& Services
Travel Products & Services introduces the range of products and services offered across the travel and tourism industry. The course develops understanding of airline services, accommodation, tour packages, transportation, attractions, travel agencies, destination experiences, customer service, travel information and the development and delivery of quality travel products to meet customer needs.
& SERVICES
- Teacher: Stanford Livai